Privacy Policy

Preamble

ActionAid International Italia Onlus (hereinafter, also: “the Organisation” or “AA” or “ActionAid”) cares for the users’ privacy and their rights and, since Internet may put at risk confidentiality of information, it intends to undertake to respect rules of conduct while collecting and processing data, in compliance with Regulation (EU) 2016/679 of the European parliament and of the Council of 27April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing directive 95/46/EC (so-called “GDPR”), which ensure a safe, controlled and confidential navigation in the network.

This policy may change with passing of the time, also as a result of amendments and integrations at a legislative level or as a consequence of our institutional purposes and decisions. So, we invite you to periodically read this section, from time to time.

Principles of ActionAid’s privacy policy

  1. carry out the processing (art. 4, comma 2, GDPR: “any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction”) of personal data (art. 4, comma 1, GDPR: “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”) only for the purposes and the means explained in information to be provided to the user when accessing a section of our website where you can, directly or indirectly, provide your personal data;
  2. use data which have been spontaneously provided by the user;
  3. use technical cookies to facilitate the navigation in the website and analytics cookies for statistical purposes;
  4. use profiling cookies only if the user has expressed consent;
  5. transmit data to third parties (processors – art. 4, comma 8, GDPR: “a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller”) only for connected purposes to what expressly requested by the user and which we have accurately previously selected;
  6. communicate data to third parties for activities connected to the services asked by the user or whenever required by law, regulation or EU legislation;
  7. if the data subject has given explicit consent (art. 4, par. 11, GDPR: “any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her”), communicate personal data to third parties for their autonomous processing;
  8. reply to the requests of access to data, rectification, right to be forgotten, restriction of processing, data portability or inform about the right to object to data processing. Ensure the data subject the right to object to data processing carried out for marketing purposes, surveys and market research, as well as to object to profiling to the extent that it is related to such direct marketing and inform about the right to lodge a complaint with the supervisory authority;
  9. ensure a correct and lawful processing of your personal data, safeguarding your confidentiality, as well as apply appropriate security measures to protect confidentiality, integrity and availability of such data.

Information to be provided ex art. 13, GDPR and some information on criteria used to determine data storage

As best explained in the sections in which you can provide – directly or indirectly also filling forms displayed – your personal data, such data are used to reply to the users’ requests. All collection activities – and subsequent processing – of data are aimed at pursuing the institutional purposes of ActionAid and, in particular:

  1. manage regular and one-off donations, regardless of the means of subscription (credit card, bank account or else)
  2. reply to request of information on or manage subscription to child sponsorship project
  3. provide you with the newsletter service
  4. analyse and select applicants
  5. manage your subscription to petitions, initiatives or specials appeals and projects
  6. reply to requests of information.

Forms to be filled in – on-line or which can be downloaded – request mandatory and optional data; in case you do not provide mandatory data, your request cannot be fulfilled. So, the user is free to provide personal data requested in forms, or to ask for information or to contact the organisation or for the other purposes mentioned above.

The Controller has implemented appropriate organisational and technical measures for ensuring that only personal data which are necessary for each specific purpose are processed, in compliance with art. 25, GDPR (“Data Protection by design and by default”) which provides that before processing, the controller must implement appropriate technical and organisational measures, such as “pseudonymisation” (art. 4, comma 5, GDPR: “the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person”), which are designed to implement data protection principles, such as data minimisation, in an effective manner and to integrate the necessary safeguards into the processing in order to meet the requirements of GDPR and protect the rights of data subjects. Besides, AA has implemented organisational and technical adequate and preventative measures so that only data necessary for each purpose of processing are processed (principle of “data protection by default”).

Personal data are processed by the Controller with manual, electronic and telematic means and stored in its filing system, with criteria related to the purposes for which data have been collected and in compliance with security measures, for the purposes explained in information to be provided ex art. 13, GDPR. ActionAid does not use data for purposes which are not related to the service subscribed by the user and, anyway, only for the purposes explained in information ex art. 13, GDPR.

Personal data may be transmitted to third parties, autonomous controllers, if this is necessary to fulfil the user’s request (e.g.: banks, credit card circuits to manage donation transactions) o when the communication of data is necessary to comply with laws and regulations.

Personal data will be processed for further purposes only if the user has given explicit consent. They will be processed for fund raising activities o for direct and marketing purposes – with or without “profiling” – (art. 4, par. 4, GDPR – “any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements”), which means according to interests, preferences and actions of the user who has browsed our website, as well as, when the user has filled in the forms, and to surveys and projects. Personal data will be processed to contact the user for promotional, information and institutional purposes and to inform on projects, initiatives, fund raising activities, surveys and market research. Personal data will be stored in our filing system for the period necessary to provide such information service. This legitimate interest is pursued by AA in keeping in touch with the person who has joined our projects, and by doing so, the person has expressed interest in our mission and in being informed on projects which can be supported by the donation or on actions and initiatives that AA considers to be useful to demonstrate its commitment to the realisation of its institutional purposes. The legitimate interest is an alternative condition set out in art. 6, par. 1, letter f), GDPR instead of data subject’s explicit consent.

Data storage for these purposes will cease if the person objects to such processing exercising the rights as described below and ActionAid will put in place adequate measure so that the person is not contacted any more. If wished, personal data will be processed for the said purposes in a customised manner on the basis of characteristics of behaviour, (e.g.: actions joined, geographic criteria, age), interests and preferences as regards our activities (“profiling”, as defined above). This operation will be carried out interconnecting information on the person, so that the person receives contacts of interest and in line with preferences. Data are stored in our filing system as long as the person’s profile is in line with the customised contacts created by interconnecting information at our disposal and, therefore, as long as ActionAid continues its mission with projects, initiatives, actions and activities which invite to awareness (e.g.: petitions, special appeals) and which are considered interesting for the person because they meet characteristics and behaviour and are appreciated by the person. Also, in this case, data storage will cease if the data subject objects to such profiling to the extent that it is related to such direct marketing.

Data storage for administrative, accounting and tax purposes is limited to the period set out in the legislation governing each matter.

In addition, personal data will be communicated to third charities, projects partners, bodies, for their autonomous processing (autonomous controllers) for their institutional purposes: such communication will take place only if the data subject has given explicit consent. Data transfer to third Countries will take place only if the data subject has given explicit consent: this transfer will occur in case of child sponsorship project, to allow the personal contacts between the donor / the sponsor and the beneficiary. In this case, the third parties are entities adhering to our international network or project partners.

Personal data can be communicated to third parties, with prior explicit and specific consent, as described above, for their autonomous processing having the main purpose of promotional contacts. The dissemination of data, with prior user’s consent, may be necessary to fulfil the kind of service or initiative joined by the user (e.g.: list of an on-line petition subscribers).

Personal data will be processed by persons authorised by the Organisation, as per art. 29, GDPR and they carry out activities necessary to pursue the purposes mentioned above; the categories of them are indicated in the information ex art. 13, GDPR. Generally speaking, they are persons in charge of the performance of specific services, administration, information technology, donors care, organisers of fund raising and institutional activities.

Processing carried out for the purposes of the performance of services provided by this website takes place at the Organisation’s headquarter and are performed by the persons authorised to processing. If need be, personal data can be processed by companies which are in charge of the technological management of the website (processors designated pursuant to art. 28, GDPR), at their offices.

ActionAid International Italia Onlus, with offices in Via Alserio 22, 20159 Milano (MI – Italy) (art. 4, par. 7, GDPR: “the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data”), pursuant to GDPR, because it decides in which way and for what purposes, communicated in information to be provided to data subjects, it collects and processes personal data, as well as what means and security measures it implements to ensure the integrity, the confidentiality and the availability of personal data, taking on liability and complying with the provisions laid down in art. 24, GDPR.

You have the right to control your personal data processing. You can exercise the right of access, to rectification, the right “to be forgotten” (erasure), to restriction of processing, to data portability and to object to the processing of your data on legitimate grounds and for marketing purposes and profiling. You can also lodge a complaint with the supervisory authority. Thanks to the exercise of these rights, you will be able to control the use of your personal data also after you have provided them.

Data subjects’ rights

You can exercise these rights, at any time, by sending an e-mail at sostenitori@actionaid.org (or by writing to ActionAid International Italia Onlus – Via Alserio 22, 20159 Milano (MI – Italy)) In the following, the list of your rights:

Right of access (art. 15, GDPR)
The person has the right to obtain from the controller confirmation as to whether or not personal data are being processed and have information on:

  1. the purposes of processing (e.g.: management of a donation);
  2. categories of personal data (e.g.: identification data, behavioural data)
  3. recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations
  4. where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
  5. existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing
  6. right to lodge a complaint with a supervisory authority
  7. where the personal data are not collected from the data subject, any available information as to their source;
  8. existence of automated decision-making, including profiling, and meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject (e.g.: if the person has a profile created on the basis of donation habits, interconnecting the amount donated with frequency and campaign).

Right to rectification (art. 16, GDPR)
The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Right to erasure (“right to be forgotten”) (art. 17, GDPR)
The person shall have the right to obtain from the controller the erasure of personal data without undue delay and the Controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

  1. the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed
  2. the data subject withdraws consent on which the processing is based and where there is no other legal ground for the processing (e.g.: legitimate interest, contractual or legal obligations)
  3. the data subject objects to the processing and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing for marketing purposes or profiling
  4. personal data have been unlawfully processed
  5. the personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.

Right to restriction of the processing (art. 18, GDPR)
The data subject shall have the right to obtain from the controller restriction of processing where one of the following applies:

  1. the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data
  2. the processing is unlawful, and the data subject opposes the erasure of the personal data and requests the restriction of their use instead (e.g.: the person objects to data processing for marketing purposes but only for accounting and administrative purposes)
  3. the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims
  4. the data subject has objected to processing pending the verification whether the legitimate grounds of the controller override those of the data subject.

Notification obligation regarding rectification or erasure of personal data or restriction of processing (art. 19, GDPR)
The person has the right that the controller communicates to third parties the rectification or the erasure of data or the restriction of processing if personal data have been communicated to such third parties. AA could not fulfil this request if this proves impossible or involves disproportionate effort.

Right to data portability (art. 20, GDPR)
The data subject shall have the right to receive the personal data have been provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where:

  1. the processing is based on consent or on a contract
    stipulated with the data subject or for a third party
  2. the processing is carried out with automatic means.

The data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible.

Right to object (art. 21, GDPR)
The data subject shall have the right to object, at any time, to processing of personal data which is based on for the purposes of the legitimate interests, including profiling, pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing.

Automated individual decision-making, including profiling (art. 22, GDPR)
The data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects the person. This right cannot be exercised where the decision:

  1. is necessary for entering into, or
    performance of, a contract between the data subject and a data controller
  2. is authorised by Union or Member
    State law to which the controller is subject, and which also lays down suitable
    measures to safeguard the data subject’s rights and freedoms and legitimate
    interests, or
  3. is based on the data subject’s explicit
    consent.

The person has the right to express a point of view and to contest AA’s decision.

Criteria used to determine the period for which data will be stored

Personal data will be stored in our filing system (art. 4, comma 6, GDPR: “any structured set of personal data which are accessible according to specific criteria, whether centralised, decentralised or dispersed on a functional or geographical basis”) with criteria depending on the category of data, the nature of processing and the purposes of data processing. The criteria or the period of storage are described in information to be provided pursuant to art. 13, GDPR, when data are collected.

Generally, these are the criteria determined by AA for data storage:

  1. all data connected to donation are stored as long as the relationship is in course and for the number of years set out in administrative, accounting laws and regulations
  2. all data related to donors or users interested in our mission processed for marketing purposes are stored for the period necessary to provide information service reserved to these persons. This legitimate interest is pursued by AA in keeping in touch with the person who has joined our projects, and by doing so, the person has expressed interest in our mission and in being informed on projects which can be supported by the donation or on actions and initiatives that AA considers to be useful to demonstrate its commitment to the realisation of its institutional purposes. Data storage for these purposes will cease if the person objects to such processing exercising the rights as described in the paragraph “Data subjects’ rights” and ActionAid will put in place adequate measure so that the person is not contacted any more
  3. all data processed for direct marketing with profiling, whose processing is lawful thanks to the data subject’s consent, are stored until the data subject’s profile is in line with the customised contacts created by interconnecting information at our disposal and, therefore, as long as ActionAid continues its mission with projects, initiatives, actions and activities which spur to awareness (e.g.: petitions, special appeals) and which are considered interesting for the person because they meet characteristics and behaviour and are appreciated by the person who has given consent to receive such contacts. Data storage will cease if the data subject objects to such profiling to the extent that it is related to direct marketing.

After the periods stated above, identification data are transformed in anonymous data and used only for statistical reports and analysis which do not allow to trace the identity of the person, but which are useful to improve and adjust our projects, initiatives and actions to achieve our institutional aims. Therefore, personal data, will be destroyed.

Data Protection Officer

The Data Protection Officer is the natural person whom AA involves, properly and in a timely manner, in all issues which relate to the protection of personal data and supports AA to control how to process and protect personal data. Data subjects may contact our Data Protection Officer with regard to all issues related to processing of their personal data and to the exercise of their rights, by e-mail dpo.ita@actionaid.org

Processors

Your personal data can be processed, with manual, electronic and telematic means, directly by AA or by entities which can appropriately ensure, on account of their experience, capabilities and reliability, thorough compliance with the provisions in force applying to processing as also related to security matters. These entities are selected and controlled by AA which has appointed them as “data processor” (art. 4, par. 8, GDPR: “a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller”) and they carry out data processing on AA behalf. Processing by these entities is governed by a contract which is binding on the processor with regard to the Controller and which sets out the subject-matter and duration of the processing, the nature and purpose of the processing, the type of personal data and categories of data subjects and the obligations and rights of the controller. The processor can, if it is authorised in writing by AA, engage other processors, which are contractually bound by the processor appointed by AA: the processor appointed by AA is liable for any violation committed by the other processors and AA has no liability in such cases.

The complete and updated list of processors (and, where appropriate, the other processors appointed by the initial processor, subject to our authorisation) can be asked by dpo.ita@actionaid.org (or by writing to ActionAid International Italia Onlus – Via Alserio 22, 20159 Milano (MI – Italy)).

Communication of personal data

Your personal data will be communicated to third parties, autonomous controllers, for purposes connected to the performance of the services of interests or when this communication is imposed by laws, regulations, as well as to supervisory authorities on their demand. For example, they will be communicated to banks or credit cards circuits for donation transactions or to PayPal. They can be communicated to third parties for their marketing and/or profiling activities or they can be disseminated with the user’s prior consent, as described in the paragraph “Information to be provided ex art. 13, GDPR and some information on criteria used to determine data storage” of this privacy policy.

What cookies are and how they are used by ActionAid

Cookies are small text files transferred and stored by your browser on your computer or mobile device when you visit or interact with a website. They are sent from your device to a web server and relate to your use of the network. Consequently, they allow to know the services, the browsed sites and the options selected by the user. This information is not provided, therefore, spontaneously and directly, but they trace the data collected. Data collected through cookies will be used for technical needs, in order to ensure a smoother, immediate and quick access to the website and its services and facilitate browsing to the user. Cookies can be used, with the user’s explicit consent, to create user’s profiles according to the sections of the website or to the action carried out by the user on this website or browsing the Internet.

Session cookies (which are not permanently stored on your device and are erased by closing the browser) are only used to transmit session identification information (random numbers generated by the server), which is necessary to ensure a safe and effective browsing of the website. Session cookies used by this website avoid using other techniques which are likely to be detrimental to the confidentiality of users’ browsing and do not allow the collection of personal data identifying the user.

Conversely, profiling cookies allow knowing user’s browsing on the network and detecting interests, preferences, needs expressed and allow creating marketing campaigns or creating profiles to better customise promotional, institutional advertisements. You can always set your browser so that you are informed when a cookie is being received and decide whether to accept it or not.

To find out more on our cookie policy and third parties’ cookie policy, click HERE.

Browsing data

The information systems and software procedures relied upon to operate this website acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols.

The information systems and software procedures relied upon to operate this website acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols.

Such information is not collected in order to relate it to identified data subjects, however it might allow user identification after being processed and matched with data held by third parties.

This data category includes IP addresses and / or the domain names of the computers used by any user connecting with this website, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user’s operating system and computer environment.

These data are only used to extract anonymous statistical information on website use as well as to check its functioning; they are erased immediately after being processed. The data might be used to establish liability in case computer crimes are committed against the website

Security of your personal data

ActionAid implements appropriate and preventative security measures to protect confidentiality, integrity, completeness and availability of your personal data.

In compliance with the provisions governing data security, ActionAid uses technical, organisational and logistics techniques which are aimed at the minimisation of the risk of damage, loss, whether accidental or not, alteration, unproper or unauthorised use of your personal data.

In particular, ActionAid has implemented organisational and technical measures aimed at ensuring a level of security adequate and appropriate to the risk which may affect individuals’ rights and freedom, including confidentiality of personal data. ActionAid has implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including inter alia as appropriate:

  1. pseudonymisation”(art. 4, comma 5, GDPR:  “processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person”) and / or encryption of data
  2. measures which ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services
  3. procedures which ensure to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident
  4. procedures for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of the processing.

Such preventative measures are implemented by processors selected by ActionAid to carry out data processing on its behalf.

On the other hand, ActionAid is not to be held liable for untruthful information sent directly by the user (e.g.: correctness of e-mail address or postal address or other identification data), as well as for other information on the user sent by third parties, even with fraud.

Credit card and financial information needed for donations

In case of donation paid with credit card, ActionAid ensures the utmost confidentiality and security. Information on credit card (number, expiration date, data identification’s owner) can be known only by the issuing institution. ActionAid has knowledge of a code (“token”) which does not allow to know the credit card holder’s identity and the credit card details, apart from some exceptions. The same preventative security measures are implemented in case of donation through bank transfer: in this case, it is requested a “random code” when executing a bank transfer.

If the donation is paid with PayPal, the user is redirected to PayPal website and the confidentiality criteria and security measures concern Paypal, with no liability of AA.

Finally, AA cannot be held responsible for unauthorised uses and fraud by third parties carried out on information relating to means used for the payment of the donation.

P3P

This privacy policy can be read in automatic format by the most widespread browsers which implement P3P platform (“Platform for Privacy Preferences Project“) standard promoted by World Wide Web Consortium (www.w3c.org).
Any effort will be put in please as to make interoperable the functionality of this website with automatic privacy controls installed in the user’s devices.

Whereas the state of perfection of the current automatic control mechanisms does not make them free from errors and dysfunctions, we would like to make it clear that this document constitutes the “Privacy Policy” of this website and which will be subject to updates.

 

Terms and conditions use website

Ownership of the website and its contents

  1. ActionAid International Italia Onlus (hereinafter: “AA” or “organisation”) is the owner of this website which is managed and kept up-to-date directly.
  2. The documentation, the images, the characters, the artistic work, the graphics, the software and the other contents of the site, and all the codes and forms on-line to implement the site, are property of our organisation or our organisation has the exclusive right of use of them.
  3. The material contained in the site is protected by copyright law. More accurately, AA has made photographs, video and documentary images or descriptive texts to be included on its Internet site, which must be considered creative works and is therefore the organisation is to be considered “author” pursuant to and for the effects of the law of 22nd April 1941, nr. 633, as amended by Decree-Law of 30th December 2008, nr. 207, converted into law, with modifications, by the law of conversion 27th February 2009, nr. 14 (“Protection of copyright and other rights related to its exercise“). As an author, AA has the exclusive right of economic exploitation of the work, of reproduction, modification, transcription, adaptation, and the assignment to third parties of the right of use of originals, copies, or supports of works, even by hire or loan. The same applies to what concerns the composition of products, trademarks and other distinctive signs (e.g.: logos), designations of origin, designs, inventions, utility models, confidential business information for which AA has industrial property right under and for the effects of Legislative Decree 10 February 2005, nr. 30 – “Code of industrial Property, pursuant to article 15 of Law 12 December 2002, no 273“, published in the Official journal nr. 52 of 4th March 2005 – Ordinary Supplement nr. 28, having registration due under the law.
  4. The use of the website is personal and not commercial, except for cases previously authorised in writing by AA. The request has to be drawn up indicating the purpose of use, the period of use, the channel through which the material would be disclosed (web, publishing materials). The use must be connected with only one initiative and for the correspondent period of time. The authorisation shall not be given for commercial use and shall not give any right on the materials. In any case, the user cannot permit third parties to use the materials.
  5. For personal and professional purposes, and never for commercial purposes, the user can download texts or other contents of the website and publish by web or press, provided that it is explicitly and clearly mentioned the source.
  6. The user can download for personal and professional purposes, and not for commercial ones, banners, logos, placed in default “download” sections of the site, apart from where mentioned otherwise.
  7. The unauthorised reproduction of AA’s institutional banner on other websites or on other digital or not digital communication tools is subject to our legal action. Our organisation constantly monitors the Web to check for unauthorised use of its logo.

 

Contents of the site and its purposes

This website is mainly aimed at publishing and disseminating information on AA’s institutional activity, proposing reports and updates on projects and initiatives undertaken by AA, in order to pursue exclusively the objectives of social solidarity, through promotional activities, awareness-raising activities and also through the implementation of programs in areas of particular social fragility both in Italy and abroad. The aim is the concrete realisation of a world without injustices in which every person can live with dignity and be represented within the decision-making processes concerning the person and the community. AA also works alongside the world’s poorest communities to ensure better living conditions and respect for fundamental rights in the long term. It is affiliated with ActionAid International, an international network to which other organisations also adhere and which are inspired by the same principles. The site also aims to raise funds aimed at financing institutional activities to which individuals, companies, associations and institutions can join through donations or participation in the various projects. First, Child Sponsorship programme is presented to which the user can contribute to support children in the world.

 

AA’s obligations, rights and disclaimer of liability

  1. The website may occasionally show link to other websites owned by bodies, organisations, companies: AA cannot be held responsible of their content, availability, products and services offered and any damage or loss occurred as a result of their use. Moreover, it is not responsible for the purposes and means of data collection and processing carried out by such third parties.
  2. AA undertakes to maintain a constant and high level of the services provided through the website but it cannot be held responsible for any damage, data or information loss, or other damage due to delay, incorrect or lack of information, restriction or loss of access, difficulty of any kind, errors, inaccurate or unauthorised access during browsing the website or other way of interaction in the service. AA does not warrant and is not responsible that:
    1. the services provided through the website meet the user’s requirements and needs;
    2. the services provided through the website are without interruption, secure and without errors;
    3. information and results obtained using the services are always accurate and reliable;
    4. any technical fault of the software may be corrected.
  3. AA disclaims any liability for any damage arising from the inaccessibility to the services provided through the website or any damage caused by viruses, damaged files, errors, omissions, service interruptions, deletion of content, network-related problems, or caused by providers’ services, phone and/or telematic connections, unauthorised access, alteration of data, failure and/or faulty functioning of the user’s electronic device.
  4. The user acknowledges that AA is not to be held responsible for untruthful information sent directly by the user (e.g.: correctness of e-mail, phone number, postal address or of other personal or not personal data), as well as other information relating to the user and which have been provided by third parties even with fraud.
  5. It is clear that, by their nature, interactive and immediate tools aimed at exchanging opinions and any content which the website makes available, also through AA’s social media, are generally difficult to control: AA undertakes to check the correctness of the use of such tools in order to avoid that unlawful content is uploaded and disseminated: AA reserves the right, at its sole discretion, to modify or not to publish content even after the user has sent it and also to prevent the user to access the services at any time and for any legitimate reason, without notice, and to inform, if the case, the supervisory authorities the unlawfulness of the content and/or the user’s actions as soon as they are found out.
  6. In no event shall AA be held liable for any improper, inconvenient, indecent, offensive content, directly or indirectly, sent by the user and for errors or omissions, transmitted or made available through, directly or indirectly, the website. AA undertakes to avoid any unacceptable content from being published, but it cannot warrant that this occurs in real time, reserving the right to remove, at a later time, content of any kind, at its own discretion.
  7. The user acknowledges that AA has the right to collect and store data provided by using the services available on the website, and to communicate them to the competent supervisory authorities, especially if unlawful actions are discovered and can result in offence:
    1. for justice purposes;
    2. to defend its own right against actions by third parties;
    3. for the protection of its own or users’ rights and security. Any breach, even if only assumed, of these conditions of use, or the breach of third parties’ rights or of laws and regulations in force in our legal system shall result in the suspension or interruption of the service.
  8. AA reserves, at its own discretion, the right to:
    1. change these conditions of use: users will be informed with a notice on this website. The use of the site after such modifications implies their acceptance. The user can always check these conditions, at any time, by accessing the link “conditions of use of the website
    2. control and remove content sent to the website
    3. interrupt the access to the website, at any time and without previous notice.

 

Users’ liability

  1. The acquisition of any downloaded or otherwise obtained content through the website, where permitted, is made at the choice and at the risk of the user. Therefore, any liability for any damage to computers and systems or data loss resulting from the download falls on the user and cannot be ascribed to AA.
  2. The user accepts to take any risk resulting from the use of any content.
  3. The user is responsible for the storage and safe-keeping of personal data provided when using the website. In particular, the user is responsible for the authentication credentials created for registering to services provided through the website and thereby accessing and modifying the user’s profile. Therefore, AA may not be liable for declarations or actions carried out through the website by unauthorised third parties who have got hold of the user’s authentication credentials, for loss or abuse of third parties and identity theft which they may achieve. The user undertakes to promptly inform AA, by sending an e-mail to sostenitori@actionaid.org, on any breach of security of personal data or any breach of security acknowledged.
  4. By accessing and using the services provided by the website, users undertake to keep to these guide lines:
    1. do not spread anything which can cause damage or disruption to the network o to other users or which breaches laws and regulations in force
    2. do not spread anything with content which may be offensive, or which may affect the harmonic development of children’s personality or which can be disrespectful of the principles governing law and social security, avoiding the dissemination of messages, images or anything else which may instigate crime, use of violence or participation or cooperation in illegal activities
    3. do not spread anything which is against decency, human dignity or which is pornographic or against good costume or which fosters prostitution or child pornography
    4. do not spread any content which breaches copyright, industrial property; in particular unlicensed / pirated software, music files, images, videos, copyrighted texts
    5. do not use disrespectful language or abhorrent terms and avoid insult
    6. do not spread pornographic contents or as regards sex life or sexual orientation or of obscene nature
    7. do not place offensive or defamatory content against anybody, including expressions of racism, hate, irreverence or threat
    8. do not send content which contains own or third-party judicial data
    9. do not place content which fosters or provides information which may give instructions about unlawful activities or which may be connected to them and which may cause prejudice to anybody
    10. do not upload software, information or anything else containing viruses or malicious components
    11. do not enter content containing initiatives relating to gambling, competitions or games which require payment to participate
    12. do not send content not suitable for under age individuals (under 18 years of age)
    13. do not enter content containing advertisements or sponsorships, also at a fee
    14. do not insert content or execute any activity which breaches or fosters to breach any provision of law or regulation which protects individuals or provision and decision issued by supervisory authorities
    15. do not enter content with images of under age children if the holder of parental responsibility over the child has not previously given consent
    16. do not enter content images relating to third parties without their previous explicit consent
    17. do not enter content with data concerning health, political opinions or religious beliefs, racial origins or sexual orientation of third parties.

 

Social media

All opinions and statements expressed in social media and profiles attributed to AA (e.g.: Fan Page Facebook, Twitter, Instagram and so on) are ascribed to the user who has entered them and not necessarily shared by AA: therefore, users take on the liability of such opinions and statements, sent or exchanged or otherwise disclosed and keep AA harmless for any responsibility which can arise and cause damage to third parties. Should such content be harmful to AA’s image, the latter reserves to use such content to defend its own rights before the judiciary and, if the case, ask the user for compensation.

 

Final provisions

  1. By accessing this website, the user and ActionAid International Italia Onlus agree that laws and regulations in force in Italy are applicable.
  2. The user and ActionAid International Italia Onlus agree to be exclusively subject to Milan (Italy) judiciary for the matters concerning the use of this website.
  3. By using this website and services here provided, the user implicitly accepts these terms and conditions.
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